Frequently Asked Questions
Professional supplies for the modern tattoo artist.
What is the standard shipping time for orders?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days depending on your location, while expedited options are available at checkout.
Do you offer international shipping?
Yes, we ship our tattoo supplies worldwide. Please note that international customers are responsible for any customs fees or import duties incurred by their local government.
What is your return policy for ink and needles?
For safety and hygiene reasons, we cannot accept returns on opened ink, needles, or cartridges. Unopened and unused items in original packaging can be returned within 30 days.
Are your tattoo needles and cartridges sterilized?
Absolutely. All needles and cartridges sold by Element Tattoo Supply are 100% EO Gas sterilized and individually blister-packed for maximum safety and professional standards.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly from our carrier's website.
Do you offer wholesale pricing for professional studios?
Yes, we provide bulk discounts and wholesale accounts for licensed professional artists and registered tattoo studios. Please contact our support team to apply.